REFUND AND RETURNS POLICY
Welcome to our online store. Operated and managed by Melinda Neivandt, we are committed to providing our customers with a safe and reliable shopping experience and after-sales service.
Please carefully read our refund and return policy before placing your order. By completing your purchase, you agree to these policies.
Clearance Sale Notice
Due to ongoing losses, we are clearing out our inventory at a loss. Currently, our entire range of children’s building blocks tables is undergoing a limited-time clearance sale. All items are in limited stock, and this promotion may end at any time.
Return Policy
Return Request Period: Returns can be requested within 30 days of receiving the goods.
Goods must be in unused condition and in their original packaging if possible.
Damage caused by human error or improper use is not eligible for return.
Clearance sale items may have special return restrictions; please refer to the activity details.
Refund Policy
Refunds will be processed after return approval.
Refund Processing Time: 3 Days
Refunds will be returned to your original payment account.
Banks or payment platforms may require additional time to process the refund (beyond our control).
Return Process
Contact customer service to submit a return request.
Provide your order number and a description of the product’s condition.
Obtain the return address and confirmation information.
Send the product back and provide the tracking number.
Refund or exchange will be arranged after approval.
⚠️ Important Notes:
Returned packages without customer service confirmation may not be processed.
Return policies for clearance items may differ from regular items.
Refunds do not include original shipping costs.
For quality issues, we will prioritize after-sales support.
Contact Us
For any refund or return related questions, please contact us using the following methods:
Company Name: Melinda Neivandt
Email: melinda.neivandt@sunnyhive.shop
Phone: 2079492806
Address: 112 Maple Street, Bangor, ME 04401-4032
